Tracking related

Wrong source captured by UTM parameters
Issue: User was trying to test his landing page and UTM parameters kept capturing source as 'Direct Traffic' all the time. Reason: Leadsquared...
Wed, 21 Feb, 2018 at 3:58 PM
Multi (Cross) Region LeadSquared Website Tracking
Use Case Description  Let's say a Company has Multiple LeadSquared Accounts (Old & New) which are hosted in Singapore and Mumbai/US regions. ...
Tue, 6 Nov, 2018 at 9:00 AM
Tracking Script
What is tracking script? Tracking script is used to track the web page visits of lead. How does tracking script work? For each and every account, th...
Mon, 12 Mar, 2018 at 2:22 PM
CNAME Records
What is CNAME Records? A Canonical Name record (CNAME Record) is a type of resource record in the Domain Name System (DNS) used to specify that a domain...
Fri, 16 Feb, 2018 at 1:50 AM
Tracking Script Troubleshooting Steps
Troubleshooting steps if Tracking script is not Working:: 1-Check whether "Allow Website Visit Tracking" is toggled "ON"/"OFF"...
Mon, 12 Mar, 2018 at 2:22 PM
Page wise lead scoring
Requirement:  If lead visits "About Us" page, the lead score should be 5 (default lead score) but, if lead visits "Contact Us" page...
Mon, 12 Mar, 2018 at 2:22 PM
Created on time is different than the actual lead created on time
Issue:  Lead got created on the system on 20th of February. However, the created on time was showing as 13th of January. Reason: When a lead visits one ...
Thu, 22 Feb, 2018 at 2:39 PM
Lead Visit Tracking Update
Earlier we were used to track the entire journey of user visits i.e. If the users have visited multiple pages before the submission -> We used to capture...
Mon, 5 Mar, 2018 at 10:59 PM
How to read the ProspectID from the browser cookies using PHP
When customers are using the Lead.Capture API and if they want to track the page visits/source parameter values -> we suggest the customers to read the P...
Thu, 12 Apr, 2018 at 10:50 PM
UTM parameters not updating when existing lead fills the form
Question: For a particular lead, if today, lead fills the form at a landing page where UTM parameters of "Source Campaign is "Test 1" and ...
Wed, 18 Apr, 2018 at 12:06 PM