Issue: We do receive frequent tickets where the user( Mostly non-Admin user) is unable to see Lead data in either one/few of the Smart View tabs that are assigned to him/her. Example scenario:
In the Admin Login, the Smart View tab was showing this condition set-up:
However, for one odd user, it was showing the condition as:
1. Saving the Smart View again:
- From the Admin login( the Admin who has must have created that particular Smart View), navigate to the respective Smart View settings--> click on Edit under Actions-->Save the Smart View again.
- The user then needs to Log out and log in again OR Clear the browser cache and cookies once the Admin makes the changes.
Note: It is important to check the Replace option as it will replace the User's applied Smart View tabs at that point of time with the one you select here.