Issue: The details entered in a custom question example: I’m interested in OR a lead field having special character (single quote) in Facebook form, details don’t track into LSQ against the lead. PFB screenshot.


Reason: As the API cannot interpret or parse the special character present in lead field, API ignores the value entered in such field and fails to post only the particular value into LeadSquared.


Workaround: Its recommended to have custom question/lead field without a special character.