1. Super Receptionist Integration:

Debugging issues with call logs:

Now that the Telephony Logs are disabled – in order to check whether Knowlarity is actually posting the data or not we can the data posted live using the below URL.

https://konnect.knowlarity.com:8100/update-stream/5ed77ec9-3aa0-11e5-bbe8-067cf20e9301/konnect - just replace the Knowlarity id between stream/ & /Konnect

“-stream/<Super Receptionist API key>/connect”

  • When a call is made data posted for Call Initiate, Agent Call Notification, Hangup Event and Finally Call log data with CDR-event can be checked live.